Terms and Conditions

Int Introduction

399ba Welcome. These Terms & Conditions constitute an agreement between you and 399ba acts as a legally binding agreement between the parties. By visiting our website or mobile app, creating an account, or using any of our services, you are considered to have read and accepted these terms.

If you disagree with any of these terms, please refrain from using our platform. For any questions, reach out to our customer support team — we're always ready to help.

1 Account Registration & Eligibility

399ba To open an account, you must meet the following requirements:

• You must be at least 18 years of age.
• Online gaming is legal and permitted in your country of residence.
• Only one account per person is permitted.
• All information provided at registration must be accurate and truthful.
• You are not on any prohibited list and have never had an account previously suspended.

Creating multiple accounts is strictly prohibited. If a single individual is suspected of operating more than one account, 399ba reserves the right to close all accounts and forfeit all balances without prior notice.

2 Account Security & Password

You are solely responsible for the security of your account. Keep your login credentials confidential and do not share them with anyone. 399ba We will never ask for your password via email or phone.

• Use a strong password — at least 8 characters, with a mix of uppercase and lowercase letters and numbers.
• Avoid logging in on public or shared devices.
• If you notice any suspicious activity, report it to our support team immediately.
• Responsibility for any unauthorized access to your account 399ba does not bear.

3 Deposit & Withdrawal Policy

399ba Specific rules apply to deposits and withdrawals. We support a range of Bangladeshi payment methods including bKash, Nagad, and Rocket.

• Minimum deposit amounts are set and may vary depending on the payment method used.
• Full account verification (KYC) must be completed before any withdrawal can be processed.
• Withdrawals are generally processed within 24 hours, though larger amounts may require additional verification.
• Deposited funds will only be returned via the same payment method used for the original deposit.
• Deposits from third-party accounts are not permitted.

399ba reserves the right to investigate any suspicious transactions. If money laundering or fraud is suspected, the account will be suspended immediately and the relevant authorities will be notified.

4 Bonus & Promotion Terms

399ba Different types of bonuses are offered at different times. Each bonus has its own terms that must be followed.

• Welcome Bonus: For new members only, applicable on the first deposit.
• Wagering Requirements: A specified wagering amount must be completed before a bonus can be withdrawn.
• Validity: Every bonus has a set expiry period. Bonuses not used within that period will be forfeited.
• Game Restrictions: Some bonuses may not apply to certain games.
• Multiple bonuses cannot be used simultaneously unless explicitly permitted.

If anyone is suspected of abusing the bonus system, 399ba reserves the right to cancel bonuses and review accounts. For more details on bonuses, visit our Promotions Page View.

5 Gaming Rules

399ba All games are conducted fairly and transparently. Our games use internationally certified RNG (Random Number Generator) technology to ensure every outcome is completely unbiased.

• Any attempt to manipulate or influence game outcomes is strictly prohibited.
• Game results may be voided due to technical errors.
• For betting purposes, sports event results are always confirmed from official sources.
• Using automated software or bots to play is strictly prohibited.
• Any disputes regarding game outcomes must be reported to support within 72 hours.

6 Prohibited Activities

The activities listed below 399ba is strictly prohibited. Violations will result in permanent account suspension and funds may be forfeited:

• Money laundering or transactions involving illegal funds.
• Creating or operating multiple accounts.
• Registering with a false or fake identity.
• Attempting to hack, phish, or breach system security.
• Bonus abuse — such as claiming bonuses through fake accounts.
• Scamming or defrauding other users.
• Using cheating software in any game.

7 Responsible Gaming

399ba We believe gaming is a form of entertainment — not a source of income. We encourage all members to play responsibly. The following tools are available on our platform:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Your session will end automatically if losses exceed the set limit.
• Session Time Limit: Control how long you play beyond a set time limit.
• Self-Exclusion: Exclude yourself from the platform for a set period of time.

If you feel that gaming is having a negative impact on your life, please contact our support team or visit our Responsible Gaming Visit the page.

8 Privacy & Data Protection

How we collect, store, and use your personal data is covered in our separate Privacy Policy is discussed in detail in the document. In summary:

• Your information is never sold to third parties.
• All data is securely stored using SSL encryption.
• Information may be disclosed to authorities when required by law.
• You may request to review or correct your personal information at any time.

9 Account Closure & Termination

Any member may close their account at any time by contacting our support team. Please withdraw any remaining balance before closing your account.

399ba Any account may be temporarily or permanently suspended for the following reasons:

• Breach of any provision of these Terms & Conditions.
• Suspicion of fraud or deceptive activity.
• Extended inactivity (more than 12 months).
• Due to legal or regulatory requirements.

10 Right to Amend Terms

399ba reserves the right to update these terms and conditions at any time. For any significant changes, we will notify you via email or an in-platform notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.

The date of the last update will always be displayed at the top of this page. We recommend reviewing this page regularly.